Solution support. Peace of mind.
How much time or money will it cost your business not to have the right Power BI, Microsoft Fabric, or Azure data platform support just when you need it?
Our analytics team can remotely support most Power BI, Microsoft Fabric, and Azure data platform solutions. After we have assessed and on-boarded your solution, the extensive knowledge and experience of our data analytics experts is just one email away. All our support plans include a four-hour response time guarantee and provide cover from Monday to Friday, 9 AM to 5 PM (excluding bank holidays).
What's covered
Our support plans include the following:
- Walking you through resolving technical issues in a supported solution
- Us connecting to a supported solution to resolve technical issues
- Ad-hoc knowledge transfer sessions relating to a supported solution
- Ad-hoc advisory consulting on technical and non-technical data analytics subjects
- Complimentary data strategy guidance and advice
Premium
From £525
Per month
Includes 6 hours per month
Fixed rate for additional hours
Raise requests from up to 5 email addresses
Standard
From £350
Per month
Includes 4 hours per month
Fixed rate for additional hours
Raise requests from up to 3 email addresses
Basic
From £175
Per month
Includes 2 hours per month
Fixed rate for additional hours
Raise requests from a single email address
All prices are excluding VAT. Unused support hours do not roll over from one month to the next unless your quote states otherwise.
Want to worry less about something going wrong?